Privacy Policy

Effective Date: 25th October 2025 

1. Introduction 

Welcome to the Kiewiet Group of companies (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or interact with us in any way. 

Kiewiet Group includes: 

• Kiewiet Enterprises (Pty) Ltd – South Africa 
• Kiewiet Rentals (Pty) Ltd – South Africa 
• Kiewiet Enterprises Ltd – United Kingdom 

This policy complies with: 

• The Protection of Personal Information Act (POPIA) – South Africa 
• The General Data Protection Regulation (GDPR) – United Kingdom & EU 

2. Information We Collect 

We may collect and process the following types of information: 

a. Personal Information 

• Name, surname, and contact details (email, phone number, address) 
• Identification or company details (where legally required) 
• Payment or billing information (when processing transactions) 

b. Technical Information 

• IP address and browser type 
• Device information and operating system 
• Usage data (pages visited, time on site, referring URLs) 

c. Communication Data 

• Messages, emails, or enquiries submitted through contact forms Social media interactions. 

3. How We Use Your Information 

We use your information to: 

• Respond to enquiries or provide customer support 
• Process bookings, property purchases, or rental applications 
• Communicate important updates or marketing (where consented) 
• Improve our services, website, and customer experience 
• Comply with legal or regulatory obligations 

We never sell your data to third parties. 

4. Legal Basis for Processing (GDPR Compliance) 

For UK and EU users, we process data based on one or more of the following lawful grounds: 

• Consent: You have given consent for specific purposes. 
• Contract: Processing is necessary to perform a contract or pre-contractual steps. 
• Legal Obligation: We must comply with legal or tax requirements. 
• Legitimate Interest: We have a legitimate business reason, such as improving our services or preventing fraud. 

5. Data Sharing 

We may share data only with trusted third parties when necessary: 

• IT and web service providers (hosting, email, analytics) 
• Legal, financial, or regulatory bodies (if required by law) 
• Property management or letting partners directly linked to your transaction 

All third parties are required to maintain strict data confidentiality. 

6. International Data Transfers 

As our group operates in both South Africa and the United Kingdom, your personal data may be transferred between these regions. All transfers comply with both POPIA and GDPR to ensure your information remains secure. 

7. Data Retention 

We retain personal information only as long as necessary for the purpose it was collected, or as required by law. Once data is no longer needed, it is securely deleted or anonymised. 

8. Your Rights 

Depending on your jurisdiction, you have the right to: 

• Access your personal data 
• Request correction or deletion 
• Withdraw consent (for marketing or optional data collection) 
• Object to or restrict processing 
• Request data portability (GDPR only) 

To exercise any of these rights, contact us at info@kiewietgroup.com. 

9. Cookies and Tracking 

Our websites may use cookies and analytics tools to improve functionality and performance. You can control cookie settings through your browser at any time. 

10. Data Security 

We use appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss. This includes encryption, access control, and secure data storage. 

11. Third-Party Links 

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing any personal information. 

12. Updates to This Policy 

We may update this Privacy Policy periodically to reflect changes in law or our business operations. The latest version will always be available on this page with the Effective Date noted above. 

13. Contact Us 

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at: 

📧 info@kiewietgroup.com
🌐 www.kiewietgroup.com
📍 South Africa – Kiewiet Enterprises (Pty) Ltd / Kiewiet Rentals (Pty) Ltd
📍 United Kingdom – Kiewiet Enterprises Ltd